Introduction

Thames Williams Limited ("we", "us", "our", or "Thames Williams") provides this website and its services subject to the following Terms of Service ("Terms"). We understand that clear terms are important to both you and us, and we are committed to providing transparent information about how our website operates and what we expect from users.

These Terms govern your use of our website located at [your website URL] (the "Website") and any related services we provide through the Website. Please read these Terms carefully and ensure that you understand them.

By using our Website, you are acknowledging that you have read, understood, and agree to be bound by these Terms. Your acceptance of these Terms is deemed to occur upon your first use of our Website. If you do not accept and agree with these Terms, you must stop using our Website immediately.

Who We Are

Thames Williams Limited
Company Number: 09716945
Registered Office Address: UNIT 21A, 57 Frederick Street, Birmingham, West Midlands, England, B1 3HS

We are a professional accounting firm providing accounting, tax, and business advisory services to individuals and businesses across the UK.

Use of Our Website

What You May Do

You may use our Website for lawful purposes only, including:

• Browsing information about our services
• Downloading resources we make available
• Submitting enquiries through our contact forms
• Creating an account to access certain features (where available)
• Reading our blog posts and educational content

What You May Not Do

You must not use our Website:

• For any unlawful purpose or to encourage others to engage in unlawful activities
• To violate any applicable laws, regulations, or third-party rights
• To transmit or upload any harmful, offensive, or inappropriate content
• To interfere with or disrupt the Website's functionality or security
• To collect personal information about other users without consent
• To attempt unauthorised access to any part of our systems
• For any commercial purpose without our express written consent
• To impersonate Thames Williams or any of our employees

Website Content and Information

Nature of Information

The information provided on our Website is for general informational and educational purposes only. We strive to ensure that all information is accurate and up-to-date, but we cannot guarantee the completeness or accuracy of all content at all times.

Professional Advice Disclaimer

Important: The content on our Website does not constitute professional accounting, tax, legal, or financial advice. Tax laws and accounting standards are complex and subject to change. Any information provided should not be relied upon as a substitute for professional advice tailored to your specific circumstances.

For specific advice related to your personal or business situation, you must engage our professional services through a formal client engagement process, which will be governed by a separate client engagement letter.

Third-Party Links and Content

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Thames Williams Limited. We do not endorse, monitor, or take responsibility for:

• The content, accuracy, or availability of third-party websites
• The privacy practices of external sites
• Any products, services, or information offered by third parties
• Any transactions you may enter into with third parties

You access third-party links at your own risk and subject to their respective terms and conditions.

User-Generated Content

Content You Submit

When you submit content to our Website (such as through contact forms, comments, or feedback), you represent and warrant that:

• You own or have the necessary rights to the content
• The content is accurate and not misleading
• The content does not violate any laws or third-party rights
• The content does not contain confidential information belonging to others

Our Rights to Your Content

By submitting content, you grant Thames Williams Limited a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, adapt, and distribute your content in connection with providing our services and operating our Website. This licence continues until you request removal of your content, subject to our data retention obligations.

Content Standards

All content submitted must:

• Be respectful and professional in tone
• Comply with applicable laws and regulations
• Not infringe intellectual property rights
• Not contain defamatory, discriminatory, or offensive material
• Not include personal financial or confidential information

We reserve the right to remove any content that violates these standards or our other policies.

User Accounts

Account Creation and Security

If you create an account on our Website, you are responsible for:

• Providing accurate, current, and complete registration information
• Maintaining the confidentiality of your login credentials
• Updating your account information to keep it current
• All activities that occur under your account
• Notifying us immediately of any unauthorised use

Account Termination

We reserve the right to suspend or terminate user accounts at our sole discretion, particularly if:

• You violate these Terms or our other policies
• You provide false or misleading information
• Your account remains inactive for an extended period
• We suspect fraudulent or unauthorised activity

Intellectual Property Rights

Our Content

All content on our Website, including text, graphics, logos, images, software, and other materials, is owned by Thames Williams Limited or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Permitted Use

You may view, download, and print content from our Website for your personal, non-commercial use only, provided you:

• Do not modify, distribute, or reproduce the content
• Include all copyright and proprietary notices
• Do not use our trademarks without written permission
• Comply with these Terms and applicable laws

Restrictions

You may not, without our express written consent:

• Use our content for commercial purposes
• Modify, adapt, or create derivative works
• Distribute, transmit, or republish our content
• Remove or alter copyright or proprietary notices
• Use our trademarks, logos, or trade names

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using our Website, you acknowledge that you have read and understood our Privacy Policy.

We process personal information in accordance with the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), and other applicable privacy laws.

Professional Services and Client Relationships

Separate Engagement Required

Important: Using our Website or submitting enquiries does not create a professional services relationship or establish you as a client of Thames Williams Limited. Professional accounting services are provided only under separate, written client engagement letters that contain their own specific terms and conditions.

No Attorney-Client Privilege

Communications through our Website contact forms or general enquiries do not create any professional privilege or confidential relationship. Do not submit confidential or sensitive information through general Website enquiries.

Service Availability

We reserve the right to decline providing professional services to any prospective client at our discretion, subject to our professional and ethical obligations.

Website Availability and Performance

Service Availability

While we strive to ensure our Website is available continuously, we do not guarantee uninterrupted access. Our Website may be unavailable due to:

• Scheduled maintenance or updates
• Technical difficulties or system failures
• Circumstances beyond our reasonable control
• Security measures or emergency procedures

System Requirements

For optimal Website performance, we recommend using current versions of major web browsers with JavaScript enabled. Some features may not function properly with outdated browsers or disabled JavaScript.

Disclaimers and Limitation of Liability

Website "As Is"

Our Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Important Limitation: In no event shall Thames Williams Limited, its directors, employees, partners, agents, suppliers, or affiliates be liable for any:

• Direct, indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from your use or inability to use the Website
• Unauthorised access to or alteration of your transmissions or data
• Third-party content or conduct on the Website

Our total liability for all claims arising from your use of the Website shall not exceed £100.

Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited by applicable law

Modifications and Updates

Changes to the Website

We reserve the right to modify, update, suspend, or discontinue any part of our Website at any time without prior notice. We may also restrict access to certain features or the entire Website for maintenance, security, or business reasons.

Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes in our business practices
• Legal or regulatory requirements
• Improvements to our services
• User feedback and experience

We will notify you of material changes by:

• Posting the updated Terms on our Website
• Updating the "Last Updated" date
• Sending notification emails where appropriate

Your continued use of the Website after changes become effective constitutes acceptance of the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of our Website will be subject to the exclusive jurisdiction of the courts of England and Wales.

General Provisions

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Thames Williams Limited regarding your use of our Website.

Assignment

We may assign our rights and obligations under these Terms without your consent. You may not assign your rights or obligations without our prior written consent.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us at:

Thames Williams Limited
UNIT 21A, 57 Frederick Street
Birmingham, West Midlands
England, B1 3HS
Email: enquiries@thameswilliams.com
Phone: +44 121 798 9805

For legal or compliance matters, you may also contact: enquiries@thameswilliams.com

Last Updated: 03 September 2025

We recommend reviewing these Terms periodically to ensure you understand any updates or changes.